1. TikTok Shop Management
- Manage the company's TikTok Shop booth.
- Product management in Tiktok Shop
- Coordinate with the warehouse to process daily orders
- Handle issues related to TikTok policies, orders, complaints, shipping and payments.
- Perform reconciliation and payment of service costs to related parties
2. Tiktok Sale Operation
- Build and implement promotions, discounts, vouchers, optimize revenue
- Monitor store performance, propose and implement solutions to increase conversion rates, optimize operating costs
- Communicate with Tiktok AM to drive sale for Daily and Campaign
- Forecast inventory, import goods to support business on the platform
3. External supporting
- Cooperate with partners to optimize the contents on Tiktok. Such as livestreaming image, short video captions, or something related.
- Support partners on store operation, such as price management or something related.
- Support KOLs on sale operation, such as SKU setting up, CMS management or something related.
4. Analyze data & Report performance
- Monitor performance indicators such as revenue, visits, conversion rates, customer interactions
- Compare shop performance with competitors, propose optimal strategies. Report TikTok Shop performance periodically and provide solutions for improvement.
